Q1: Are you a manufacturer or a trader?
We are manufacturer ,our own factory is located in Liaoning province,China
Q2: How do you protect customer's right?
New Densen's work habit is to sign confidential agreement with own/outside factories all the time before start any project.
Also New Densen has signed confidential agreement with all its staffs.
Q3: How long shall we get the quotation?
Processing time for Enquiries :1-3 days
Q4: What is your payment term?
1)Pattern and tooling: 50% prepaid as order deposit; balance 50% paid within 10 days after samples approved.
2)Samples: 50% prepaid as order deposit; balance 50% paid within 10 days after samples approved.
3)Products: 30% prepaid as order deposit;70% paid before EX-work.
Q5: Will we have the property of the tooling?
Yes,tooling's cost is one-time charge,the property of toolings will be yours after pay off all the charges.
Q6: What shall we do if the quality is not meet our requirement?
If that is the case after we re-test,we can repay the payment or re-produce until it reach the quality